Board of Directors/Operating Committee

Ms. Martin was named President and Chief Executive Officer in 2024, having previously served as President and Chief Operating Officer since 2019. She was also elected to the position of Director of the Utica Mutual Insurance Company, Graphic Arts Mutual Insurance Company and Republic-Franklin Insurance Company in 2019.

She joined Utica National as an Examiner in 2001 and, following several promotions, was named Corporate Secretary in 2013, Executive Vice President in 2013, and Director of Underwriting Operations in 2014. She was named Executive Vice President and Chief Operating Officer in 2016.

Ms. Martin holds a juris doctorate from Albany Law School, a Bachelor’s Degree in Economics and Government from St. Lawrence University, and the Associate in Claims (AIC) professional designation.

She has been active with the United Way campaign, and has served on the Parent Teacher Association of the Clinton (New York) Central School District, as a Member of the school’s Sports Boosters, and as a Child Volunteer Protection Advocate Board Member of the American Youth Soccer Organization. She is a Laurentians Investing in Networking and Careers (LINC) mentor for St. Lawrence University and a member of its Parents Committee. She is also on the McNeil Academy Advisory Board of LeMoyne College and is a member of the Campaign Steering Committee of the Mohawk Valley Health System. Kristen was elected to the New York Insurance Association’s Board of Directors in 2020.

In 2017, Kristen served as the Go Red Chairwoman for the American Heart Association – Mohawk Valley. As part of her involvement, she committed to raising awareness about heart disease with Utica National employees and to raise funds for the American Heart Association.