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June 26, 2024 – New Hartford, NY – Effective July 1, 2024, Kristen H. Martin is the first woman CEO of the Utica National Insurance Group, taking on the role with the retirement of Richard P. Creedon, Chairman of the Board and Chief Executive Officer, following his 26-year career with the company. He will remain Chairman of the Board.

Martin was most recently President and Chief Operating Officer, having been named to the position in 2019. She joined Utica National as an Examiner in 2001 and, following several promotions, was named Corporate Secretary and Executive Vice President in 2013, and Director of Underwriting Operations in 2014. She was named Executive Vice President and Chief Operating Officer in 2016. 

“I’m grateful for the opportunity to lead an amazing team and work closely with the independent agents who represent our company toward one goal – to help our insureds protect what’s important to them,” Martin said. “At the same time, I’m excited about helping our company continue to grow, be successful, and contribute to the wellbeing of the communities where we live and work.”

She noted that the Utica National Group Foundation will continue to support such events as the Utica National Kids Run and Boilermaker 5K in Utica, New York, as well as the work of nonprofit organizations helping children, adults, and families through grants and the volunteer efforts of our teams.

Martin holds a juris doctorate from Albany Law School, a Bachelor’s Degree in Economics and Government from St. Lawrence University, and the Associate in Claims (AIC) professional designation. She has been active with the United Way and held various positions with the Clinton Central School District Parent Teachers Association and Sports Boosters. She also served as a mentor with the Laurentians Investing in Networking and Careers (LINC) for St. Lawrence University and as a member of its Parents Committee. She is on the McNeil Academy Advisory Board of Le Moyne College and was recently named a Trustee for the College. She is also a member of the Campaign Steering Committee of the Mohawk Valley Health System. 

She was elected to the New York Insurance Association’s Board of Directors in 2020 and has served as the Go Red Chairwoman for the American Heart Association – Mohawk Valley. As part of her involvement, she committed to raising awareness about heart disease with Utica National employees and to raise funds for the American Heart Association.

About Utica National Insurance Group 
The Utica National Insurance Group is a nationally recognized group of insurance companies, providing personal and commercial insurance products and services, with the second-largest errors and omissions business in the United States. The Group’s companies sell their products through more than 2,500 independent insurance agents and employ more than 1,400 people countrywide. Utica Mutual Insurance Company, the Group's principal company, was founded in 1914 and is headquartered in New Hartford, New York, with offices countrywide. Find out more: www.uticanational.com.