-
Attention all Personal Lines
Policyholders. To
report an Auto or Homeowner claim, contact our call center
at 1-800-216-1420,
24 hours a day, 7 days a week.
- For All claims except WC and Agents E&O claims, call toll free at 1-800-216-1420.
- For Workers Compensation claims, call toll free at 1-800-284-3806.
- For Agents E&O Claim-Reporting Guidelines, click here.
Home
Office |
- P.O. Box 530, Utica, New York 13503
Telephone: (315) 734-2000
Toll Free: (800) 274-1914
Fax: (315) 734-2680
Claims Mailing Address:
PO Box 6568
Utica, NY 13504-6568
Claims Inquiry: (800) 274-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 734-2976
Workers' Compensation Claims Reporting Employer Calls:
(800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
| New Jersey
and Pennsylvania |
| |
| New York |
- Albany District Claims
Office
119 Great Oaks Boulevard
Albany, New York 12203
Telephone: (518) 862-6200
Toll Free: (800) 365-1914
Fax: (518) 862-6299
Claims Mailing Address:
PO Box 6592
Utica, NY 13504-6592
Claims Inquiry: (800) 365-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4181
Workers' Compensation Claims Reporting Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
- Amherst Claims Office
130 John Muir Drive
Suite 400
Amherst, NY 14228
Telephone: (716) 639-2300
Toll Free: (800) 765-1914
Fax: (716) 639-2301
Claims Mailing Address:
PO Box 6587
Utica, NY 13504-6587
Claims Inquiry: (800) 765-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4003
Workers' Compensation Claims Reporting Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
- Eastern Regional
Office
P.O. Box 530
Utica, New York 13503
Telephone: (315) 235-6600
Toll Free: (866) 860-1914
Fax: (315) 235-6767
Claims Mailing Address:
PO Box 6581
Utica, NY 13504-6581
Claims Inquiry: (866) 860-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 734-2977
Workers' Compensation Claims Reporting
Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax:
(315) 734-2976
- Errors and Omissions (E&O)
P.O. Box 530
Utica, New York 13503
Telephone: (315) 235-6600
Toll Free: (866) 860-1914
Fax: (315) 235-6769
Claims Mailing Address
PO Box 6549
Utica, NY 13504-6549
Claims Inquiry: (866) 860-1914
Claims Fax: (315) 734-2975
- Residual Market
P.O. Box 530
Utica, New York 13503
Telephone: (315) 235-6600
Toll Free: (866) 860-1914
Fax: (315) 235-6899
Claims
Mailing Address
PO Box 6530
Utica, NY 13504-6530
Claims Inquiry: (866) 860-1914
Claims Fax: (315) 734-2978
- New York Metropolitan
Regional Office
One Jericho Plaza
2nd Floor, Wing A
Jericho, New York 11753
Telephone: (516) 479-5000
Toll Free: (800) 766-1914
Fax: (516) 479-5001
Claims Mailing Address:
PO Box 6589
Utica, NY 13504-6589
Claims Inquiry: (800) 766-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4109
Workers' Compensation Claims Reporting Employer
Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
|
| Alabama,
Florida, Georgia, Kentucky, Mississippi, Tennessee |
- Southeastern Regional
Office
1040 Crown Pointe Parkway, Suite 450
Atlanta, Georgia 30338
Telephone: (770) 510-4100
Toll Free: (800) 477-1914
Fax: (770) 510-4272
Claims Mailing Address:
PO Box 6526
Utica, NY 13504-6526
Claims Inquiry: (800) 477-1914
Claims Reporting: (800)-216-1420
Claims Fax: (315) 266-4161
Workers' Compensation Claims Reporting Employer
Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
Connecticut,
Maine, Massachusetts,
New Hampshire, Rhode Island, Vermont |
- New England Regional
Office
201 Edgewater Drive, Suite 295
Wakefield, Massachusetts 01880
Telephone: (781) 224-2600
Toll Free: (800) 695-1914
Fax: (781) 224-2699
Claims Mailing Address:
PO Box 6559
Utica, NY 13504-6559
Claims Inquiry: (800) 695-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4182
Workers' Compensation Claims Reporting
Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
| Illinois,
Indiana, Iowa, Michigan, Minnesota, Nebraska, North Dakota,
Ohio, South Dakota, West Virginia, Wisconsin |
- Republic-Franklin
Insurance Company
Columbus Regional Office
2600 Corporate Exchange Drive
P.O. Box 29906
Columbus, Ohio 43231
Telephone: (614) 823-5300
Toll Free: (800) 955-1914
Fax: (614) 823-5399
Claims Mailing Address:
PO Box 6561
Utica, NY 13504-6561
Claims Inquiry: (800) 955-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4126
Workers' Compensation Claims Reporting
Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
| Texas |
- Southwestern Regional
Office
2435 N. Central Expressway
Suite 400
Richardson, Texas 75080
Telephone: (972) 677-6700
Toll Free: (800) 678-8422
Fax: (972) 677-6800
Claims Mailing Address:
PO Box 6554
Utica, NY 13504-6554
Claims Inquiry: (800) 678-8422
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4127
Workers' Compensation Claims Reporting
Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
|
| Delaware,
Maryland, North Carolina, South Carolina, Virginia, Washington D.C. |
- Middle Atlantic Regional
Office
1100 Boulders Parkway, Suite 300
P.O. Box 13560
Richmond, Virginia 23225
Telephone: (804) 560-6600
Toll Free: (800) 866-1914
Fax: (804) 560-6699
Claims Mailing Address:
PO Box 6520
Utica, NY 13504-6520
Claims Inquiry: (800) 866-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 266-4121
Workers' Compensation Claims Reporting
Employer Calls: (800) 284-3806
Workers' Compensation Claims Fax: (315) 734-2976
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